Check if you've set any access restrictions for your child. You can set daily limits for Kindle Fire HD use, or restrict certain categories such as games or videos. You can even set educational goals for your child, and it might be possible that the time limit has exceeded, resulting in the issue that you're currently facing.
Removing restrictions, time limits, or educational goals, if any, should take care of the issue.
Reach out to us at support@drpanda.com if you have any further questions.
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