Dr. Panda Support Help Center home page
Submit a request
Sign in
  1. Dr. Panda Support
  2. Frequently Asked Questions
  3. Frequently Asked Questions

Frequently Asked Questions

Follow New articles New articles and comments

Commonly asked questions.

  • I just downloaded Dr. Panda Town from the Play Store, and I see a free trial. Will I be charged once the trial ends?
  • All I see is a white screen when I open the app
  • Why can’t I access a few older areas that I paid for in Dr. Panda Town?
  • I can’t restore purchases; the button is grayed out!
  • How do I change the language settings for the app?
  • What features are not available in the offline mode?
  • What's the difference between the paid app "Dr. Panda Cafe" and the free app "Dr. Panda Cafe Freemium"?
  • Some Dr. Panda games have advertisements, are they safe?
  • Can I make videos using footage from Dr. Panda apps and post them on my channel?
  • Do Dr. Panda apps use analytics or tracking?
  • What devices are the Dr. Panda games available for?
  • Do your apps require an internet connection?
  • If I accidentally delete an app, do I have to re-purchase it?
  • When is the next Dr. Panda game coming out? What is it?!
  • If I buy an app on my iPad/iPhone, will I have to re-purchase it to play the game on an Android device?
Dr. Panda Support
Deutsch Español Français Nederlands Русский 简体中文 繁體中文